Customer Care & Information

Customer Care & Information

To meet Planetek Italia professionals and accounts it's easy! Just find your favourite channel, we'll try to answer your need at our best.

Customer satisfaction as a method
Our clients can always count on the know-how and kindness of our staff. From innovative, customized services to education and operational needs we try to assist professionals who need to use geography in their job.

Pre-Sales, Post-Sales and Assistance throughout the geospatial chain
La consulenza specialistica si coniuga con un eccellente servizio di assistenza ai clienti. Un contatto diretto telefonico o via e-mail per fornire risposte rapide e competenti.

Direct eMail: yo can write us at info, sales, erdas, formazione ( you will receive a quick answer to your need. Write at "Info" for general information, "sales" for general products and solutions need, "erdas" for ERDAS family products, and "formazione" for education needs.

We give Space to Information
Choose your favourite media to get the latest news and updates about the industry, the solution for the different application fields and about the products.

WEB CHANNELS through the website you can find information about products and services in italian and english, along with case histories, technical documents, brochures and software download. The Company Blog where you can read or talk with us about geomatic issues. The Geospatial News Blog helps Italian speaking Intergraph ERDAS customers find news about softwares, free seminars and case histories.

On-line Manual: in this area subscribed users can access the free On-Line Course of Remote Sensing and download tutorials about using satellite images or softwares.

We have also a Video Channel on Youtube and an account on the three Social Networks Linkedin, Twitter and Facebook.


Our Newsletter two-monthly gives information about Planetek and main fact of geomatic sector.

ERDAS Customer News is dedicated to ERDAS clients who need for information about product upgrades and every kind of opportunity, directly in their mailbox.


Ad hoc meetings and consultancy at clients address: it is possible to plan a meeting with our account managers and specialists to understand wich opportunities exist to make geospatial systems and solutions an added value for its own business.

Events: you can find us in all the main events of this sector with a booth or you can attend specific events in main italian cities.

Stay connected.